Union Industries

The Best of British

Testimonials

On Friday I had your engineers Ehren Wood and Reg Nightingale on my Basildon site to take a look at a door which was a repeat call for the same intermittent fault.
 
Both Ehren and Reg listened to my operators concerns with the door and the fact that it was an intermittent fault they set to work. After 30 mins of investigation it was found that vibration from the door operating was causing issues with the loop connections on the side frame, confirmed only by a tiny blip of an LED on the loop card inside the main cabinet.
 
They also informed the chief engineer of the fault and worked with the operators as they came up with a better to idea to run the doors in a different style of airlock mode which was better for our current operation of which our chief engineer approved.
 
All in all your engineers took ownership of the issue and communicated very well with technical detail and completed extensive tests on the door activation using various fork and pallet trucks simulating normal usage before they left site.
They then took time to explain to our new warehouse operators how the doors worked in respect of the sensors and the sensor limitations. They gave them certain advice to make sure the area was clear when switching on the doors as the sensors learn by mapping the surrounding area upon switch on.
 
They are a real credit to your company for their professionalism, technical knowledge, communication and pure determination to ensure the job was done.
 
Many Thanks

Waymade

Head of Operations
Waymade plc

Just a message of thanks for the new doors you fitted last year, which were the Bulldoor & Picadoor High Speed Doors.

We have found them to be very reliable, being that we have an air-conditioned Warehouse, so the temperatures are controlled, and we no longer have wind tunnels.

Also the Picadoors on our Clean Air Rooms are most reliable, which is why we came to you.

Thanks again.

Sanofi

Electrical Technician
Sanofi

Since we have installed the Matador high speed doors (Dec 1997) we have not had any issues or breakdowns with them. They are very reliable doors.

Piramal

Engineering Stores Manager
Piramal Healthcare UK Ltd

Thought I would send you a short testimonial regarding the 3 Matadoor & 1 Lion Door High Speed Doors that we have installed at our premises in Dudley.

The Matadoors were installed November 1996 and the Lion Door in 1996 and since then have protected the areas installed from cold draughts and ingress to the building which is important for our production and stores areas which is due to the quick opening and closing of the doors.

The doors are what we consider "Work Horses" which have been easy to maintain over the last 18 and 19 years respectively.  Should there have been any questions about operation or maintenance we would simply call your Service Department who send is in the right direction which in itself is a cost saving.

I would have no hesitation in using Union Industries or recommending Union Industries to other companies as after all we have had nearly 20 years of good service from their High Speed Doors.

Shasun Pharma Solutions

Warehouse Coordinator
Shasun Pharma Solutions

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